Technology: Our Philosophy
At Tannis, we are constantly looking for ways to improve. Our priority is making delivery faster, more cost effective, and increasingly effortless. We believe technology should complement service. We adopt solutions that will have an immediate and positive impact for our customers, giving clients access when and how they want, enabling value added services and inventory management.
Tannis Food Distributors has adopted, and will continue to adopt, technologies that improve customer satisfaction. We use the latest technology to help you optimize the ordering process. Our proprietary tools track your buying trends and allow us to assist you with your order sizing while maximizing value.
Standardized product listings available from our suppliers and through GS1 provide accurate details, images, nutritional and other vital information to help the customer in product selection. GS1 Canada is a not-for-profit, industry-led association that develops, promotes and maintains global standards for the identification of goods, services, locations and related e-commerce communication.
A state-of-the-art voice command system helps improve order accuracy, reducing product selection errors in the warehouse, so we can deliver our customer orders as they intended. Also, our cutting edge Internet-based self-ordering application helps customers to order and manage their purchases effortlessly.
Our dedicated Information Technology team maintains a superior technology infrastructure backed by IBM, Microsoft, Cisco and other major security providers. This ensures a secure and accurate order processing cycle and minimal overhead. Whether you use our self-ordering software, order through a sales representative or call in your order to our internal sales team, your order information is processed using sophisticated encryption to keep it safe from unauthorized access.
In the event of power outages or other possibly disruptive events, a backup power source effectively guarantees uninterrupted operations as well as continuous product cooling. A secure location houses our critical systems, ensuring continuous operations and service availability to our customers.